UDC is a reputable adult day care centre with over 35 years of professional experience. We provide specialised daycare services to people who need assistance, guidance, and mentoring in order to advance.
If you or a loved one is unable to work or live a fully independent life for any reason, it can be lonely and leave you feeling helpless.
We are here to help you re-engage in social interaction and overcome isolation.
The Universal Day Care Centre offers friendly care to adults of all ages who would benefit from mentoring and empowerment in order to gain confidence and live a more fulfilled life.
We are based in Smethwick and serve clients from Birmingham, Wolverhampton, Dudley, Sandwell, and the surrounding areas.
We offer a range of services to support the physical, mental, and emotional well-being of the individuals who attend. These services may include:
No matter how limited a Service User’s abilities are they should ‘have a say’ about their lives. Some people need help with empowerment due to their age or circumstances e.g.
Our staff are trained on how to manage and support individuals with the above diagnosis’s.
We individually assess the service user to identify their needs and offer our services accordingly. Our ethos and principles in Universal day care are very much person centred.
We offer a range of vegetarian, non-vegetarian, and halal meals and snacks to meet the dietary and religious requirements of our service users, thus maintaining a healthy and balanced diet.
Making sure that all care, religious and cultural needs are being met. We promote high standards of support and care.
We are committed to the safety of our staff and service users by providing a safe working environment by adhering to all the required health and safety procedures. The building is user-friendly. wheelchair access and lift facility are available. The building is fully cctv monitored and secured for the safety of the staff and service users. We actively promote anti-oppressive practises throughout the workforce.
Transport is provided to and from the centre supervised by our fully trained staff for health and safety.
Our staff are always available to assist you in any way they can. We only hire our employees after thorough background checks for your safety and security. Our employees are subjected to extensive background checks, which include:
Our staff retention is extremely good, which we find helps promote and provide continuity and consistency for our service users.
We have an on-going training and development plan, and all staff are required to complete "The Care Certificate." Once this has been obtained and there has been a minimum of three months of experience, the staff member will be encouraged to complete a qualification in health and social care. (Level appropriate to the staff’s current ability.)
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