UDC Day Care Services

UDC is a reputable adult day care centre with over 35 years of professional experience. We provide specialised daycare services to people who need assistance, guidance, and mentoring in order to advance.

SEE OUR STORY
  • DBS compliant workforce For your safety and security.
  • Staff with extensive training Who are Friendly and Supportive.
  • Therapeutic services Indoor and Outdoor Activities
  • Authentic Lunches Health and Well-Being
Universal Day Care
Universal Day Care
Universal Day Care
Universal Day Care

Our Day Care Services are available to adults of all ages.

If you or a loved one is unable to work or live a fully independent life for any reason, it can be lonely and leave you feeling helpless.

We are here to help you re-engage in social interaction and overcome isolation.

The Universal Day Care Centre offers friendly care to adults of all ages who would benefit from mentoring and empowerment in order to gain confidence and live a more fulfilled life.

We are based in Smethwick and serve clients from Birmingham, Wolverhampton, Dudley, Sandwell, and the surrounding areas.

Our UDC Day Care Services

We offer a range of services to support the physical, mental, and emotional well-being of the individuals who attend. These services may include:

  • Outreach Services


    Outreach is defined as reaching out to others, or becoming involved in a community or effort. This is when we reach out to service users/families in the community to help them access therapeutic services & activities. The service is person centred and needs led, all services that we deliver are personalised. Families/Carers have difficulties accessing other services such as:

      Health Care Appointments (GP, Dentist)
      Hearing Tests
      Blood Tests
      Hairdressers / Nails
      Short Stays away from home
  • Therapeutic Services


    We use in-depth counselling skills and non-verbal techniques such as art, play, drama and music therapies in one-to-one sessions to enable Adults and young people to express themselves and work through difficulties, release anxiety and improve their self-esteem. We are also able to facilitate group work and staff training workshops.

  • Empowerment to lead an independent life


    This refers to helping individuals develop the skills and confidence they need to live as independently as possible. This might include support with tasks like shopping, cooking, or managing finances.

    No matter how limited a Service User’s abilities are they should ‘have a say’ about their lives. Some people need help with empowerment due to their age or circumstances e.g.

      Young people / Adults
      Individuals with physical or learning disabilities
      Empowerment is important as it allows people to make choices about treatment or services.
      Empowering a SU promotes independence because they will feel more in control over their situation, this could be something small like choosing a meal or item of clothes or bigger like the kind of treatment they want to have.

  • Learning, Mentoring & Coaching Services


    These services can help adults continue to learn and grow, both personally and professionally. This might include classes or workshops on topics like computer skills, financial planning, or personal development.
    Effective managers and leaders create high performing teams and organisations and our experienced team can provide solutions to all types of coaching. Mentoring provides the right experience and guidance to help you make the right decisions about your future. We have an experienced team who have all been line managers. The experience and knowledge across a wide range of sectors and organisations means that we can almost always find a fit for you

  • Health & Well-Being Services


    These services can include things like exercise classes, nutrition counselling, and access to medical care. The goal is to help individuals maintain or improve their overall health and well-being.

  • Holistic services


    These services might include activities like yoga, meditation, or massage therapy, which can promote overall health and well-being.

  • Person centred services


    These services are designed to meet the individual needs and preferences of each person who attends the center. This might include tailored activities or support to help individuals achieve their goals.

  • Family contact centre


    This can be a place for family members to stay in touch with their loved ones who are attending the adult day care center. It might include regular communication or visits from family members.

  • Conference and training facilities


    These facilities can be used for meetings, workshops, or other events related to adult day care.

  • Supervised transport


    This service helps ensure that individuals can safely get to and from the center. It might include a transportation service provided by the center, or support for individuals to use public transportation.

  • Limitations & Challenges


      Learning Difficulties
      Demetria
      Cerebral Palsy
      Challenging Behaviours
      Mental Health
      Paranoid Schizophrenic
      Epilepsy
      Autism / Asperger’s Syndrome

    Our staff are trained on how to manage and support individuals with the above diagnosis’s.


Our Activities Includes

Swimming

Trampolining

IT Skills

Games room (Pool, Table Tennis, Wii)

Exercise & Yoga

Sensory Room

Pottery, arts, and crafts

Basic cookery

Dementia care and memory improvement

Speech & Language Therapy

Park visits and walks

Independent living skills

Cinema room

Museum and cultural places

Sewing knitting tutor

Counselling

Stress Management therapy

Hair and beauty nails therapist

Alzheimer’s memory improvement


We individually assess the service user to identify their needs and offer our services accordingly. Our ethos and principles in Universal day care are very much person centred.

We offer a range of vegetarian, non-vegetarian, and halal meals and snacks to meet the dietary and religious requirements of our service users, thus maintaining a healthy and balanced diet.

Making sure that all care, religious and cultural needs are being met. We promote high standards of support and care.

We are committed to the safety of our staff and service users by providing a safe working environment by adhering to all the required health and safety procedures. The building is user-friendly. wheelchair access and lift facility are available. The building is fully cctv monitored and secured for the safety of the staff and service users. We actively promote anti-oppressive practises throughout the workforce.

Transport is provided to and from the centre supervised by our fully trained staff for health and safety.

Universal Day Care Centre

Our staff are always available to assist you in any way they can. We only hire our employees after thorough background checks for your safety and security. Our employees are subjected to extensive background checks, which include:

Our staff retention is extremely good, which we find helps promote and provide continuity and consistency for our service users.

We have an on-going training and development plan, and all staff are required to complete "The Care Certificate." Once this has been obtained and there has been a minimum of three months of experience, the staff member will be encouraged to complete a qualification in health and social care. (Level appropriate to the staff’s current ability.)

Join our team!
Disclosure and Barring Service Check (Enhanced DBS) clearances is required.
Comprehensive application with information on up to ten years of work history.
Interview in person with competency tests.
A minimum Two references from current and former employers.
Attendance at all mandatory training, including moving and handling, health and safety, fire prevention and evacuation, safeguarding, infection control, first aid, and food hygiene.
Healthcare support staff are encouraged to pursue NVQ II & III certifications in challenging behaviour and learning disabilities.

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